FAQ

​How Do I Place An Order?

Click add to cart or buy it now on the item you wish to purchase.   This will add your item to the shopping cart and you can check out at any time using your PayPal  account.  If you do not have PayPal please contact me on messenger or send me an email so we can make other payment arrangements.

 

Payment and Shipping

 

I'Payment can be made online during checkout using PayPal.  If other payment arrangements are made, payment is due within 24 hours of purchase   Multiple purchases can be shipped together for the same $5.00 first class USPS, or in a small priority mail box.

Items are packed in a small jewelry box with proper padding to protect the item.  The boxes are tied with ribbon, making them ready for gifting and are mailed in a padded envelope to your address.  Packages are shipped within 7 business days of payment.

Anyone that is local to the Burlington NC area, payment and pick up can be arranged.

​Secure Ordering & Payment Options

 

Payments made during check out are set up using PayPal which is both private and secure.   Alternate payment would be made by billing you using Square and can be made privately using their system, using your credit or debit card.

Returns & Refunds

 

If you are displeased with any item purchased from my site, please contact me immediately.  We can then discuss an exchange or refund on a case by case basis.

Custom Orders

I am glad to do a custom order with stones from my inventory.  I will also do a custom piece with a stone that is provided by the customer.   Just contact me and let me know what you are looking for and we can discuss your vision.  A non-refundable deposit of half the estimated cost will be required before work will begin or any supplies are ordered.

Earwire substitution:

Earrings are made with pierced ears in mind.  Should those not work for you, the earwires can be changed out for most metals.  Please inquire prior to shipment.